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Conflict management

Why conflicts are inevitable

Where people live or work together, different needs, opinions, and expectations arise.
Conflicts are therefore normal – what matters is how we deal with them.
Good conflict management transforms tension into clarity and growth.


Typical stress amplifiers in conflicts

  • Unspoken expectations: “The other person should know what I want.”
  • Attack & defense: Discussions turn into battles.
  • Avoidance: Conflicts are suppressed until they explode.
  • Lack of perspective-taking: only your own view counts.

Ways to constructive conflict management

  • Active listening: truly understanding instead of just waiting to counter.
  • Use “I” statements: name your own feelings instead of making accusations.
  • Solution-oriented thinking: focus on what both sides can gain.
  • Maintain respect: remain appreciative even in heated discussions.

First steps

  • Take a deep breath before you react.
  • Clearly state your own needs.
  • Listen to the other side before explaining your position.
  • Look for a compromise instead of a victory.

Your next step

Conflicts can be a source of stress or an opportunity for growth – the choice is yours.
The bestforming app supports you with this:

  • with reflection exercises on your conflict patterns,
  • with routines for constructive conversations,
  • with tools that strengthen your communication.

Get the app and turn conflicts into opportunities for clarity and connection.

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